For a Counselor’s Waiting Room- click here
For a Medication Prescriber’s Waiting Room? Click Below:
- Join at the Start of Your Appointment
- Enter the waiting room promptly at your scheduled time.
- Type Your Provider’s Name
- Input your provider’s name to ensure you’re seated in the correct waiting room.
- Wait for Your Provider
- Your provider will join as soon as they finish with the patient ahead of you.
- Enable Microphone and Camera
- Click “Allow Microphone and Camera” to ensure your provider can see and hear you during the session.
- Give your provider your location at the start of session
- Tips for a Great Virtual Session:
- Choose a Private, Quiet, and Well-Lit Area
- Privacy ensures confidentiality, while good lighting and minimal distractions make communication smooth.
- Check Your Internet Connection
- A strong and stable WiFi connection is essential for a quality video session.
What You Can Do on the Patient Portal:
- Sign Documents & Consent Packets: Complete important forms securely and save time before your next appointment.
- Message Your Prescriber: Need a refill or have a question? Send messages directly to your provider without the hassle of phone calls.
- Check Payments & Balances: Stay informed about your account details with 24/7 access to your billing information.
Why Use the TCG Patient Portal?
- Convenience: Access your information anytime, from anywhere.
- Security: Your data is protected with the latest encryption technology.
- Efficiency: Spend less time on paperwork and more time focusing on your well-being.